Dear customer, when purchasing a digital product in our store (audio file, image or ebook), the file will be automatically available according to the type of payment.
For immediate online payments (eg PagSeguro, PayPal, Mercado Pago) you can access the product download link on the checkout page and you will also receive a confirmation email with the same download link.
For non-Immediate payment: (Ex: Offline payment, bank slip), the confirmation email will be sent without the download link. Only after receiving the payment the order will be marked as paid and then you will receive a new email with the download link.
The download link is valid for 30 days. After this period it will no longer work.
EXCHANGE, RETURN AND CANCELLATION POLICY
Dear customer, we know that digital products such as ebooks, podcasts, photos and videos are products for immediate consumption and cannot be returned, so if you regret your purchase before downloading it, we will refund the entire amount spent for you but if the regret occurs after the download, there will be no refund.
In the case of scheduled classes, when the client withdraws, 80% of the tuition will be refunded. if the cancellation occurs up to 42 hours before the scheduled time. If for any reason we have to cancel a class already scheduled by the client, a new time will be rescheduled at one of the times available at the client's request and if the client does not want to reschedule the amount paid will be immediately refounded.
These terms regulate the use of this website. By accessing it you agree to these terms. Please consult our terms of service regularly.
To access the content of this site, the user may be asked for some personal information such as name and email. If we find that the information is not correct or true, we have the right to refuse and / or cancel access at any time, without prior notice.
Restrictions on Use
You may only use this site for study, researches, relate to other members or purchasing material from us. You may not appear for any other purpose, especially commercial, without our prior consent. Do not associate our brands with any other. Do not expose our name, logo among others, improperly and in a way that causes confusion.
The content of the website may not be copied, distributed, published, uploaded, posted or transmitted by any other means without our prior consent, unless the form is only disclosure.
By posting any comments or testimonials on our website, you authorize their publication anywhere we wish, in order to cooperate with the promotion of our products.
Any password used for this site is for individual use only. You are responsible for the security of your password (if applicable). The Company has the right to monitor the security of your password and at its discretion may ask you to change it. If you use any password that the Company deems insecure, the Company has the right to request that the password be changed and / or to cancel your account.
It is prohibited to use any service or tool connected to this website to compromise security or tamper with system resources and / or accounts. The use or distribution of tools designed to compromise security (eg, password-cracking programs, crack or network scanning tools) are strictly prohibited. The Company reserves the right to cooperate fully with the competent authorities or requests for justice so that the Company discloses the identity of any person who publishes an email, message or makes available any material that may violate this Term of Use.
This policy describes the ways in which we collect, store, use and protect your personal information. You accept this policy and agree to such collection, storage and use when you sign up or use our products, services or any other resource, technology or functionality that we offer when accessing our website or by any other means. We may change this policy at any time by posting a revised version on our website. The revised version will take effect as soon as it is made available on the website.
The user of our services can at any time stop receiving communications from our website. To do so, simply send an e-mail to your desire to stop receiving communications, or simply click on the 'remove' link (unsubscribe) contained at the end of each e-mail.
We send e-mails to inform users and customers of this site about news and information they consider useful. If you no longer wish to receive these e-mails, you can unsubscribe at any time using the link sent in all e-mails or if you have any problems, using the contact form on the website and also directly via e-mail
We respect the privacy of the personal information of visitors to its website, whether they are individuals or companies. It has a policy not to sell, distribute or provide this information to third parties for marketing purposes or any other purpose. We use this personal information such as name and email only to keep in touch with the user or client of this website.
If during your visit to our website, you fill out a form, register for our newsletter services by e-mail, or provide any other personal information, these will be used for the purpose of sole, sharing and providing you with the services requested or to communicate with you.